An Inside Look

Actual Conversations:

At work:

Me: (pulling car up to valet pickup area)

Angry Jerk: Here. (hands me valet ticket and NO tip)

Me: Hello there! I cracked your window on the way up here, just FYI.

Angry Jerk: Well it took you long enough! We’ve been waiting for half an hour!

Me: I’m sorry you had to wait so long, sir. I hope you have a good night.

Angry Jerk: Well that doesn’t do me any good NOW, does it??? (drives away)

What I was thinking:

“Sir, there is no way in HELL you were waiting for your car for half an hour. Even if we hired a bunch of mentally handicapped paraplegic midgets to drive your car up here, it wouldn’t take half an hour. You are an idiot, with no sense of time.”

I always want to bust out the surveillance cameras to show these people how stupid they are, but I know that it would be futile, since people who go to a casino and lose hundreds/thousands of dollars are either extremely stupid, or extremely rich, and the rich people aren’t angry when they come out.

Also heard that same night over the intercom system that we use:

Impatient Woman: (apparently had been standing at the front desk with her valet ticket while the desk valet was outside directing traffic for a whole THIRTY SECONDS, so she decided to go behind the desk and use our intercom system) Hello? Can someone please come up here and take my ticket so that I can get my car?

My Supervisor: (over intercom:) Someone will be up there shortly, ma’am. Please be patient. (to me:) Go get that lady’s car, take as long as you want.

Me: Well, there IS a 15-mph speed limit here. I’ll try to keep the average down. (strolls out to car, drives 5 mph up to valet dropoff, innocently smiles at impatient woman while taking her ticket and tip and closing her door)

What I was thinking:

Lady, how long have you been here tonight? Six, seven, TEN hours? Do you REALLY think waiting another FIVE minutes to get your car will make any difference in the great scheme of things? THAT’S WHY THEY DON’T PUT CLOCKS IN CASINOS. So stupid people like you will lose track of time. If you can’t tell how long you’ve been in the casino, how can you tell how long you’ve been standing at the desk waiting to give the desk valet your ticket???”

People, don’t fuck with your valet. It’ll only make life miserable for you. Why would you be rude to someone who is driving your car around? That’s like telling a waiter that he’s stupid before your food comes out. You’ll end up with a giant pubic hair on your hamburger and spit in your lemonade.

That’s not to say I’ve ever done anything to someone’s car, but we CAN do things like “accidentally” lose your keys for a while and make you sweat, or leave your windows up while it’s raining outside… I’m just sayin’…

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Work

If it weren’t for the obscene amount of money that can be made, I’d quit right now. I swear to God, I would.

I had originally just planned on quitting, but DH talked me into waiting and discussing things with my boss. I talked to him lastnight, and he was frustrated (because my school schedule is weird), but wanted to work with me.

They actually told me that if I wasn’t such a good employee, they would have kicked me to the curb by now, but they wanted me to stay, and because of that, they would work around my wonky schedule. I told them how much I hate the ten hour shifts, and how I miss having my weekends, and they reminded me that if I want to make the big bucks, that’s when I have to work. (Let’s not mention that we pool our tips, and that they only count them twice a week, so when I bust my ass on a Saturday night, I make the same amount as Joe Schmoe who works on a Tuesday afternoon and does ABSOLUTELY NOTHING–it’s very frustrating)

So I am to put together a schedule and bring it to my boss on Tuesday. He said he will look at it, and do his best to give me the hours that I request. Saweet. Where else do you get to make up your own schedule??? They must REALLY like me!

I, on the other hand, still have the same objections that I did before about the general work environment. A casino is NOT an uplifting place to work. The people who come in fit into several categories, but most of them are pretty desperate. Sure, there are the ones who come in for a night of fun with the girls, and they drink and carry on and leave with no money, but they are cool with that.

It’s the ones who come in and spend their paycheck, expecting to win something, that bother me. They come out of the casino all frowny and grumpy, and treat you like you just burned their last dollar. They don’t tip. They smoke, and drive crappy cars because they spend all their money on pay-per-view, junk food, and gambling. I know this because they tell me, and because they are generally overweight.

Granted, this is only a portion of the guests, but it is a sad scene.

Plus, the guy with the pee car still comes in. Eeewwww!!! Go away, Pee Daddy!!

Anyways, I am staying, for the time being. They gave me a hard time about changing my mind, but I explained to them that this Calculus course I’m taking is a LOT more labor-intensive than I thought it was going to be. Not only do we get regular homework, we get group assignments that we have to work on outside of class in our specific groups (have you ever tried to get a bunch of young college guys to make an actual SCHEDULE???), PLUS, we have labs every Thursday to complete, and if you don’t get it done in class, guess what: you have to do it outside of class.

I didn’t do very well on my first test. Mostly because I didn’t have time to finish it all. I was sitting there on page 3 of 4 when the prof let us know that there was a class coming into the room in about ten minutes. Ack!

OMG teh wrok maeks teh big bucks fer teh LNZ!!!!111one!!

Ponderous Ponderings

Until the end of the month, I have two jobs. One is a service-based job in a real estate office, and the other is as a valet at a local gaming establishment.

Over time, one realizes the massive difference between the two service-based businesses.

One business serves by offering services related to home buying/selling, paperwork, marketing, et cetera. The other is pure entertainment.

I actually feel sorry for some of these people who come to the casino. I mean, they do it of their own volition, but I wonder if a better education would have prepared them for the risks of gambling their paychecks away. I wonder if their circumstances would have changed the amount of alcohol they consume during an evening.

But as I watch them drag their oxygen tank behind their walker with one hand, and desperately hold on to that cigarette with the other hand, while complaining about how loud the live band is, and telling their poor valet that they gambled away all their money and that’s why they can’t give you a tip. Then they start spouting off about how terrible it was that they didn’t win anything, and they say things like “This place has us so far in debt!”

Good Lord people. Take some responsibility for yourself.

On the other hand, these are exactly the kind of people who make my job so lucrative. I am literally making money off of people’s weaknesses, addictions, and risky behavior. A part of me feels sorry for them. Hopefully they get some entertainment from what they do.

As I drive their car up to the dropoff, where their obese bodies are snugly tucked into the wheelchair provided by the casino, I look at the “Check Engine” light on the dashboard, and the cracked windshield, and I shake my head.

They have noone to blame but themselves.

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